CUSTOMER SERVICE

Why Choose Us!!  At Resources for Canadian Business Owners we take customer service to a new level on the web. We desire a long lasting customer relationship with our clients. You can actually get in contact with us if you have questions.

We are available by email or telephone (416-757-3351) from 9:00 a.m. to 10:00 p.m. most days and evenings. We are also available by Chat Line.

We will answer all of your questions to the best of our ability, with 30 years’ experience, whether you are about to buy, have just purchased our service, or have additional queries years later. We will be glad to provide you with the benefit of our expertise because we care about our customers’ needs.

We pride ourselves on providing our clients with the service they need.  As our testimonials will tell you, we go the extra mile to make sure names are properly cleared before reports are ordered and so on. Wherever possible we will provide you with the product that best suits your needs. If you order a service that turns out to be the incorrect service for your needs, we will refund your money provided we have not incurred any government fees.

Feel free to contact us any time if you have any questions before you order.

 

FAST AND EFFICIENT

We recognize that many of the services we provide need a timely response. We handle all orders in the order that they come in but are open to doing rush requests when necessary. Just add this request to your order and we will do our best to comply. We believe in quick service and you will find in most cases you receive your order within the hour if not within minutes. Most service requests will be completed by providing you with the product by email in the form of a pdf. Please keep in mind that not all requests can be handled within minutes because the governments have their own timing for providing documents to us.

 

HIGH LEVEL OF QUALITY

We have over 30 years’ experience in the legal field. We are not just a search and registration service. Behind our service is years of experience in corporate and securities law.

How does that benefit you? Many customers that buy from us work outside of the legal field and are not always sure of what to order. When you order a service from us, we will ask you why you are ordering the service. Our experience frequently tells us that you have ordered the incorrect service for the information you want to obtain. We will then speak with you BEFORE we incur government costs which results in your receiving the right service the first time around. We communicate with our customers so that they can avoid receiving the incorrect product.

 

CLEAN AND NEAT PRODUCT RESULT

When working on corporate transactions with solicitors, we pride ourselves on preparing document packages that are neat, accurate, clean and complete. We are highly detail oriented. You will see that we provide a high quality presentation for the work projects assigned. We will make you look good to your clients.

 

CANADA-WIDE SERVICES

We offer search and registration services right across Canada. If you need a service that is not shown on our website feel free to ask. We will most likely be able to assist. If you are looking for registration of a business across Canada contact us in advance of purchasing so we can give you more details.

 

SECURITY

We do not personally collect your payment information on our website. We have contracted with a secure payment gateway that provides for private and safe online monetary transactions. We have also taken steps to ensure our website is secure and you will see the Comodo branding on our shopping cart that tells you that you are dealing with a secure website and should have no fear with using our online payment gateway options. We are also glad to take orders over the phone.

 

QUALITY INFORMATION ON OUR WEBSITE

We personally draft the pages of our website using our 30 years’ experience in corporate and securities law, and through reviewing government requirements and statutes. We regularly update our website with current government policies when they change. Our website is always a work in progress so stop by periodically to see what new things we have added.